Customer Services

Pacnet is serious about giving you the service and support you need.

We have made it easier for you to manage your Internet and email accounts online with our comprehensive, user-friendly tool kits. You also have the option to check your usage online, view your invoices, change your password and make secure payments.

Account Login

Login to your Customer Toolkit to administer and manage your services with Pacnet.

Service Forms

Click here to download service requisition and application forms.

Keep informed with Pacnet Hong Kong’s service announcements.

  • Broadband Service Installation
  • Email Client Setup
  • International Roaming Service Setup
  • Webmail Userguide
  • Web Hosting
  • International Roaming
  • Technical