Contact Pacnet Hong Kong

* Closed National Public Holidays and Weekends
Business Sales
Phone +852 2335 4333
Sales Enquiries Enquire Online
Enterprise Sales
Phone +852 2121 2749
Sales Enquiries Enquire Online
Hours 9:00am to 6:00pm Monday to Friday
Customer Service
Phone +852 2620 1880
Customer Service Enquiries Enquire Online
Hours 8:30am to 6:00pm Monday to Friday*
Technical Support
Phone +852 2620 1880
Technical Support Enquiries techsupport.hk@pacnet.com
Hours 24 hours a day, 7 days a week
* Closed National Public Holidays and Weekends
Sales
Sales Enquiries Enquire Online
Hours 9:00am to 6:00pm Monday to Friday
Customer Service
Phone +852 2335 4388
Customer Service Enquiries Enquire Online
Hours 8:30am to 6:00pm Monday to Friday*
Technical Support
Phone +852 2335 4388
Technical Support Enquiries techsupport.hk@pacnet.com
Hours 9:00am to 9:00pm Monday to Friday*
9:00am to 6:00pm Saturday
Customer Service
International +65 6419 2001
Customer Service Enquiries ascip@pacnet.com Please quote your circuit ID when contacting customer service
Hours 24 hours a day, 7 days a week
Country Toll Free Number Country Toll Free Number Country Toll Free Number
Australia 1800 003 051 Indonesia 001 803 65 7632 New Zealand 0800 44 6215
Northern China 10800 650 0245 Ireland 1800 556 529 Philippines 1800 1651 0408
Southern China 10800 265 0245 Italy 800 785 325 Singapore 1800 419 2007
France 0800 919 870 Japan 0120 159 686 Taiwan 00801 65 1632
Germany 0800 181 2569 Korea 00798 651 7194 Thailand 001800 65 6430
Hong Kong 800 90 1500 Malaysia 1800 80 6029 UK 0800 917 1096
India 000800 650 1304 Netherlands 08000 222 963 USA 1800 243 8056
Taikoo Shing Kowloon
Street Address 18/F Cityplaza Three
14 Taikoo Wan Road
Taikoo Shing, Hong Kong		 Unit 12-20, 11th Floor
Chevalier Commercial Center
8 Wan Hoi Road, Kowloon Bay,
Kowloon, Hong Kong
Telephone +852 2121 2828 +852 2335 3600
Fax +852 2121 2929 +852 2719 8469
General Feedback management.team@pacnet.com
Website Feedback site.feedback@pacnet.com